When a hotel guest demanded special treatment after hours, I didn’t expect the night to spiral into chaos. But the rules existed for a reason, and karma made sure she learned that the hard way.
The night had already been long, but I was unaware that it was about to be even longer because of an entitled guest. But what she didn’t anticipate was that justice would be served short and sweet.
I was two hours past my shift, waiting for maintenance to finish some overdue repairs to the water filtration system near the pool pump. That’s the only reason I was still on-site after closing up that fateful day.
Normally, I’d be home by 10:15 p.m., but my manager, Ray, had asked me to stick around in case the maintenance guy needed access to the storage closet that held the chemical logs.
By 9:55 p.m., I’d already given the usual reminders to the pool guests. First, a friendly walk-by at 9:00 p.m., then a clearer announcement at 9:40, and one final “five minutes left” at 9:55. Most people nodded, one or two grumbled, but they rounded up their kids and toweled off. One dad even thanked me.
I’d learned to give the guests, especially parents, early and repeated reminders when I was about to close the pool, because of past complaints. They’d usually act surprised when I suddenly came just before 10 p.m. and told them I was locking up.
Some people asked for an extension, some kids would cry, and some drunk guests would even put up a fight. So, the new method worked best and didn’t cut too much into my knockoff time.
But this time, Linda showed up.
What happened next changed everything… FULL STORY on the next page.
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